• There are no available dining-in options.
  
• Head over to Viva Vista Shopping Centre as the condominium doesn't allow visitors.
  
• Show us your 4-digit Order Number, Name & Contact Number. The 4-digit Order Number can be found in your emails under titled Order Confirmation.
  
• Please do check your orders before leaving the premises.

We offer the following payment methods for your convenience when shopping with us online:
Mastercard
VISA
American Express
Apple Pay
Google Pay
Shop Pay

To ensure the security of your transaction, the name and address provided during the checkout process must match the information associated with the credit card used for payment. It is important for us to verify this information. Therefore, we reserve the right to cancel any order that does not meet these criteria.

Unfortunately, we cannot accept in-store payment for orders placed online as payment confirmation is required for all online pre-orders.

Uncollected orders will either be donated or disposed of, due to their perishable nature.

Please ensure you arrive within the designated collection hours (11 AM - 3 PM) to avoid missing your order.

Kindly note that we do not offer refunds or cancellations once an order has been placed.

To accommodate changes and manage production schedules, we require at least 3 working days' notice before your original pickup date. If you need to reschedule your pickup to a later date, please email us promptly at hello@lematinpatisserie.com

Kindly note that we do not offer refunds or cancellations once an order has been placed.

Yes, you can.
Kindly forward your email confirmation to the person picking up for you so they have your name and the order number for reference when collecting on your behalf.